Refund policy

Refund & Exchange Policy

Effective April 1, 2026

We want you to love your purchase. Please review our policy below for details on refunds, exchanges, and final sale items.

Refunds (Within 3 Days)

We offer full refunds within 3 days of the original purchase date.

To qualify for a refund:

  • Items must meet all return conditions listed below

  • A valid receipt is required

Eligible Items for Return

The following items may be returned if they meet the conditions outlined in this policy:

  • Clothing

  • Shoes

  • Bibles and Books

Exchanges & Store Credit (Up to 14 Days)

After the 3-day refund period, we offer exchanges or store credit only within 14 days of purchase.

Please note:

  • A valid receipt is required

  • No exceptions will be made

Return Conditions

To be eligible for a refund, exchange, or store credit, items must:

  • Be unworn and unwashed

  • Be free of smoke, deodorant, makeup, and damage

  • Have original tags attached and intact (if applicable)

Final Sale Items

The following items are final sale and are not eligible for return, refund, exchange, or store credit:

  • All clearance, promotional, or discounted items

  • Jewelry

  • Gift cards

  • Rowe Casa products

  • Food items

  • Perfumes

  • Candles and room sprays

  • Bandaids and stickers

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 business days of purchase or delivery. We will work with you to resolve the issue as quickly as possible.

By completing a purchase, you agree to the terms of this policy.